National Public Safety Telecommunicators Week, April 14-20

Who picks up the phone when you call for help? Public safety telecommunications professionals.

Public safety telecommunicators serve as the first point of contact during an emergency, gathering vital information, maintaining composure, calming distressed individuals and sending the right help to the right location.

To staff this critical position, Bloomington employs 12 public safety telecommunicators, a radio communications technician and a training and quality assurance coordinator.

“The work our telecommunicators do every day is invaluable to our city and its police and fire departments,” said Bloomington Police Chief Booker Hodges. “I am grateful for their professional service. Our community can be assured they are being served by the very best.”

So, give a shout-out to the public safety telecommunicators this April, and throughout the year. Hopefully, you never need to call them but, if you do, know that a skilled and proficient professional will answer the call.